Privacy Policy
Last updated: January 15, 2025
1. Introduction
At JRMStream we are committed to protecting the privacy and security of our users' personal information. This policy describes how we collect, use, store and protect your information when you use our professional audio streaming platform. By using our services, you agree to the practices described in this policy.
2. Information We Collect
Personal Information
- Full name and station name
- Email address
- Payment information securely processed through Stripe
- Radio station name and configuration
Usage Information
- IP address and approximate location
- Browser type and device
- Streaming statistics and listener metrics
- Platform activity logs
Cookies
- Essential cookies: necessary for service operation
- Analytics cookies: to improve user experience
- Preference cookies: to remember your settings
3. How We Use Your Information
- 1Provide and maintain our streaming services
- 2Process payments and manage subscriptions
- 3Send important service notifications
- 4Provide technical support and customer service
- 5Improve and optimize our platform
- 6Detect and prevent fraud and unauthorized activities
- 7Comply with legal and regulatory obligations
- 8Send marketing communications (only with your prior consent)
4. Information Sharing
We do not sell, rent, or trade your personal information. We only share data with:
Stripe
secure payment processing (PCI DSS certified)
AWS
cloud hosting and infrastructure
Cloudflare
CDN and DDoS protection
We may also disclose information when required by law, court order, or legal process, or when necessary to protect our legal rights.
In any other case, we will only share your information with your explicit consent.
5. Data Security
6. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and applicable legislation, you have the following rights:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Receive your data in a structured, readable format
Object to the processing of your data
Request limitation of processing
Withdraw your consent at any time
To exercise any of these rights, contact us at support@jrmstream.com.
7. Data Retention
We retain your personal information as long as your account is active. Once your account is cancelled, your data will be securely deleted within 90 days, unless applicable law requires a longer retention period.
8. International Transfers
Your data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we ensure the protection of your data through EU-approved Standard Contractual Clauses and other appropriate security measures.
9. Minors
Our services are not directed at persons under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it immediately.
10. Changes to This Policy
We reserve the right to update this privacy policy at any time. We will notify you by email of any significant changes before they take effect. We recommend reviewing this page periodically.
11. Contact
If you have questions, concerns or requests related to this privacy policy or the processing of your personal data, you can contact us at:
12. Supervisory Authority
If you believe that the processing of your personal data violates applicable regulations, you have the right to file a complaint with the competent data protection authority in your country of residence.